Order Processing:
It usually takes 2 working days to process your order (quality control/picking and sorting/packing...). Please note that holidays and weekends are not included.
We take longer to process pre-order items; please see our pre-order page for more details.
Processing Delay:
If we fail to ship your order within five business days (excluding pre-orders), as compensation, we are willing to offer you a 15% coupon code for a second purchase.
Shipping:
Our products can be shipped globally.
| Region | Shipping Method | Delivery Time | Cost |
|---|---|---|---|
| United States, France, United Kingdom, Brazil, Canada, Germany, Japan, South Korea, India | Express Shipping (Expedited) | 7-14 days | ¥435.40 CNY / $60.01 USD |
| Standard Delivery | 12-24 days | Free shipping | |
| Other Countries | Express Shipping | 10-16 days | $70.00 USD |
| Standard Delivery | 14-25 days | Free shipping |
Note: Total Delivery Time = Handling Time + Shipping Time
It is necessary to keep in touch with the website customer service at any time. If there are any shipping problems with your order, we will contact you by email.
PS: Please note that shipping via courier companies like DHL/UPS/SF is fast, but you need to pay taxes due to your country's customs policy. Each country's customs policy is different. The goods we provide are tax-free prices, so customers need to bear the responsibility of paying taxes when they declare and enter the port.
Contact Information:
Email: support@tofsensors.com
Phone: (+852) 56489966
Address: Prosper Commercial Building, 9 Yin Chong Street, Room 01, 21/F, Kowloon, Hong Kong, China